Application for Medical Certificates and Attestation Forms
Medical certificates and discharge certificates from the hospital
During hospitalization, please apply at the ward’s nurse station.
For applications following discharge, please contact your outpatient physician.
Life insurance company medical certificates
Applications cannot be processed during hospitalization. Please apply at the reception of the Inpatient Support Center (Counter 3) upon discharge (8:30 a.m. to 5:00 p.m. on weekdays).
Preparation for Hospital Admission
1. Documents and regular medication to bring on the day of hospitalization
Consultation ticket
Personal seal (if you have one)
Inpatient application form
Surgical consent form and other such documents
Health insurance card
Any claimant’s certification
Discharge certificates from other hospitals (if you have been discharged from other hospitals within the last three months)
Medicine you are currently taking along with the instructions and medicine notebook
Any card or certificate related to the medical treatment (“Patient Registration Card” issued by the hospital,
“Organ Donation Decision Card” issued by the Japan Organ Transplant Network, “Pacemaker Identification Book,” etc.)
2. Daily necessaries
Please bring the following items.
Eating utensils
Chopsticks, spoon
Spare clothes
Underwear, clothing items to wear over your pajamas
Towels
3 or 4 small towels, 2 or 3 bath towels
Personal care items
Small washbowl, toothbrush, razor, comb, soap, shampoo
Slippers
Slippers (non-slip sole) that cover the heel
Small bag
A small bag to carry valuables such as your wallet when you need to leave your room
Other
Tissue paper, garbage bags
Daily necessaries may differ slightly depending on the ward.
We will provide a separate sheet that lists any additional items you may need to bring.
All of the items listed above can be purchased at the kiosks on the first floor of the hospital.
3. Sleepwear
You can use your own pajamas. Hospital gowns are also available for ¥60 (tax included) per day.
Gowns are changed twice a week, or as necessary if soiled.
Please inform your nurse if you decide to use your own pajamas.
Please ask your nurse if you want to bring in any electrical appliance as you need to fill out a form to obtain permission to use them.
You are not allowed to bring in an electric pot or an electric blanket.
5. Valuables
Try not to bring in large amounts of cash or valuables.
A simple storage box is attached inside a drawer of each TV stand. It can be unlocked and locked using the green or white key (card key).
Please inform your nurse if you lose the key. A replacement fee of ¥250 applies.
Please be careful not to forget anything in the storage box upon discharge or transfer.
On the Day of Admission
Please come directly to the inpatient ward at the appropriate time.
Daily Schedule
Meals and lights-out
Breakfast
from 8:00 a.m.
Lunch
from 12:00 p.m.
Dinner
from 6:00 p.m.
Lights-out
from 9:00 p.m.
There are two types of meals: regular and therapeutic.
Patients with dietary restrictions must refrain from bringing in unauthorized food and beverages.
Please refrain from bringing in raw food or any kind of food during the rainy season or the summer.
Please inform your nurse if you feel inconvenienced by the food.
Nursing by family members
Although family members are not allowed to provide care for patients during hospitalization, they may be allowed to do so in certain situations after obtaining the physician’s approval. For more information, please ask your nurse.
Going out or staying out overnight
It is necessary to obtain the physician’s approval if you wish to go out or stay out overnight. For more information, please ask your nurse.
Obtaining more information about your medical treatment
Please ask your nurse if you would like to meet with your physician to talk about your illness, examination, or treatment. You can also ask your nurse about any other related matter.
Discharge
Discharge time
Discharge from the hospital is at 11 a.m.
Billing
The hospitalization bill will be sent to you at a later date. Please ask your nurse if you would like to know the rough estimate before you leave the hospital.
Counseling Desks
Counselors are available to assist you with any questions you may have. Do not hesitate to ask your nurse or attending physician.
Regional Collaboration Support Center
Medical social workers and nurses responsible for discharge are available to help you with daily matters related to your medical treatment after hospital discharge as well as with the practical details of the welfare system. The Regional Collaboration Support Center can answer questions about your hospitalization costs as well as other inquiries you may have.
Cancer Consultation Support Center
Professional counselors are available to answer questions patients and members of their families may have about cancer (treatment, etc.).
Palliative Care and Support Team
This team of specialists provide support to alleviate discomfort and painful symptoms associated with illness and treatment. Please ask your nurse or attending physician if you have any concerns.
Inpatient Ward Facilities
Closed-circuit hospital television channel
The hospital uses a closed-circuit television channel (Channel 7) to provide general information about the hospital.
Please use earphones when watching TV so as not to disturb the other patients. (Earphones can be purchased at the kiosks.)
Prepaid cards
The TVs, washing machines, dryers, microwave ovens, and telephones in each private room can all be operated using a single prepaid card exclusive to Nagaoka Red Cross Hospital.
Prepaid cards can be purchased at the vending machines installed in front of each ward’s nurse station. (¥1,000 per card)
To receive a refund for any unused portion of your prepaid card, use the automatic payment machines located in front of Counter 18 at the
reception (first floor) of the Critical Care and Emergency Center between the hours of 8:00 a.m. and 7:00 p.m.
Public telephones
Public telephones are available on each floor.
We answer phone calls between the hours of 8:00 a.m. and 8:00 p.m.
You may use your mobile phone in the designated mobile phone areas.
Refrigerators
All rooms are equipped with a refrigerator. Patients in 4-patient rooms share the same refrigerator.
Other facilities
My Shop (kiosk)1F
Business hours
Weekdays: 7:30 a.m. – 7:30 p.m.
Weekends and national holidays: 8:00 a.m. – 6:00 p.m.
KEYAKI(kiosk)1F
Business hours
Weekdays: 7:30 a.m. – 9:00 p.m.
Weekends and national holidays: 8:00 a.m. – 9:00 p.m.
BOUQUET (flower shop)1F
Business hours
8:30 a.m. – 5:30 p.m.
(Closed on Saturday, Sunday, and National Holidays)
DOLCE (coffee shop)1F
Business hours
9:00 a.m. – 3:00 p.m. (last order 2:30 p.m.)
(Closed on Saturday, Sunday, and National Holidays)
ATM1F
Service hours
Monday to Friday, from 9:00 a.m. to 5:00 p.m.
RIVIERE (restaurant)12F
Business hours
9:30 a.m. – 3:00 p.m. (last order 2:30 p.m.)
(Closed on Saturday, Sunday, and National Holidays)
ORION (barber shop)12F
Business hours
9:00 a.m. – 6:00 p.m. (accepting customers until 5:00 p.m.)
(Closed on Sundays and National Holidays)
LUNA (beauty salon)12F
Business hours
9:00 a.m. – 6:00 p.m. (accepting customers until 5:00 p.m.)
(Closed on Sundays and National Holidays)
